Frequently Asked Questions

Warning: Earrings contains small parts that pose a choking hazard. Please keep away from small children.

Are earrings safe for somebody with sensitive ears?

Everyone's skin has different sensitivities, specifically when it comes to jewellery. For those with sensitive skin or metal allergies, please make note that Gowgirl Gifts uses plated metals. Refer to item descriptions for specific details on the type of material used for earring posts and hooks.

When can I expect my order to arrive?

All orders are shipped with Canada Post by regular mail in a bubble mailer (no tracking). Please allow up to 4 days of processing time for your order to be shipped. Depending on your location, delivery time will vary. Due to COVID-19, please expect delays in delivery.

Do you accept returns and exchanges?

All items are final sale. Please note that all items are handmade and it is to be expected that there will be small variations from the pictures posted (i.e., marks, variations in colours, variations in designs, etc.). Note that imperfections and inconsitencies are likely - but that's what makes each item unique!

If an item arrives broken or you have any concerns about your purchase, please email us at gowgirlgifts@gmail.com and we will be happy to assist.